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Hercules Awarded the Title of Jingdong Double 11 “Quality Carrier Team”
Date: 2017-12-08
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In the just ended double 11 carnival, the total volume of Jingdong logistics Shishan Park had up to 960,000 orders, sending out 3377 vehicles, of which Hercules Logistics transportation team used nearly 800 cars (Hercules integrated suppliers' resources and managed the projects in order to provide service, cars are not owned by Hercules), the completion rate of various indicators reached 128.74%. As a cooperative carrier for Jingdong Logistics, Hercules transportation team won the title of “Quality Carrier Team” by Jingdong Logistics for its high-quality logistics service during double 11 and excellent performance in various KPIs.

Hercules Awarded the Title of Jingdong Double 11 “Quality Carrier Team”

Hercules Logistics established cooperation with Jingdong in Oct. 2014 and started the main transportation service with the three major cities of Guangzhou, Chengdu and Wuhan as the beginning point. During the several years of cooperation, Hercules Logistics organized personnel from each business department to work together and accomplish project’s KPIs in the form of "project team", and project SOP (Standard Operation Procedure) is determined, in order to refine the service flow and ensure the quality and efficiency of every link. Because of this, Hercules Logistics was highly thought of by Jingdong in terms of timeliness, prompt delivery and low breakage rate and won the title of “Outstanding Carrier” by Jingdong in the first half of 2015.

During the double 11 period, the Jingdong Project Team of the domestic transportation operation center actively responded to the resource constraints and market competition. From managers to front-line employees, they all worked overtime to allocate resources to meet the demand of Jingdong. In the face of the problems that might arise from project operation, various plans were prepared in advance to achieve the whole-process tracking management. This series of effective service measures were implemented to deliver better service and ensure the completion of tasks for Jingdong Logistics during “double 11” period.

This award fully demonstrated customers' recognition of the services by Hercules transportation team, and will motivate us to continuously provide our customers with better service and sustainable productivity.

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